Omega Electronics Pensacola TV Repair Television Repair Pensacola, TV and HDTV repair specialist. A Proud member of NESDA.

Consumer Electronics Industry Service Issues

The National Electronics Service Dealers Association holds an annual convention.  This year the convention is in Buffalo, N.Y.  The 2008 convention will be held between July 29 and August 2, with a trade convention on July 31-Aug 1.  For more information, follow this link.  If you attended NPSC 2008, or are a servicer that was not able to attend, please take a moment to check this poll.

A typical day in the life of a Technician:  An essay by Ron Freeman of Village Electronics, in Philadelphia.

I'm Feeling Like a Boiled Frog


Village Electronics Service
2453 No. 54th Street
Philadelphia, Pa. 19131
(215) 879-2122  Fax:(215) 878-3258

A growing dissertation on the survival of the Service Industry

This is a Word document written by Wayne Vanaman, owner, Omega Electronics.  All opinions are strictly his, and may not reflect the thoughts or opinions of any other organizations.

Off site link

Your New Disposable Flat Panel HDTV

Your TV can not be repaired
Parts are no longer available

The Western New York Electronics Guild opened a database, transferred to NESDA, to log manufacturers that are not providing support for their products.  If you are a proactive service center, take a look at this page:  Part Unavailable

The television service industry is in turmoil.  Ever decreasing prices of goods (TVs, VCRs, DVD players), along with ever increasing costs of doing business, (insurance, rent, yellow page advertising) has the TV repair industry in a downward spiral.

Manufacturers lower the prices of goods, increase the prices of parts, or even refuse to make parts or literature available.  This effects the consumers-the owners of TVs and other equipment, by making products disposable.  It is often difficult for TV owners to understand why their product costs so much to fix, or why it takes so long.  In addition, consumers who have purchased a product, such as an HDTV, which fails within the warranty period, often have to wait months for the manufacturer to supply parts.

Is this right?  The first letter below was written by an independent servicer in the northeast United States, and is being reproduced here by permission.  If you would like more information concerning this subject please contact us at Inquiries at PensacolaTVRepair dot com.

A Plea from Electronics Servicers
which has been sent to number state a federal legislators and Attorney's General.

The following three articles are on the United Servicers Association Website.  The United Servicers Association's purpose is "To develop and provide services and programs intended to assist members in building strong businesses for the purpose of competing successfully in North America's competitive environment."  Although these articles were written expressly about household appliance service issues, they are virtually indistinguishable from the Consumer Electronics repair industry.

State of Warranty Service
The Impact of Zero Margin Warranty Parts
Zero Margin Revisited

Date Line February 11, 2004

The National Electronic Service Dealers Association, NESDA, issued the following document concerning the current state of Warranty Service of consumer electronics.  Read how Nobody Does it Better!
Omega Electronics, Pensacola TV Repair, TV Repair Pensacola, TV and HDTV repair specialist.  Factory Authorized Service for RCA, GE, Mitsubishi, and a proud member of NESDA.